PRINCIPLES OF PRIVACY
Data privacy is of high importance for Athleeya and we want to be open and transparent with our processing of your personal data. This notice tells you who we are, what information about you we collect, and what we do with it
Who is the controller of your personal data?
Athleeya s.r.o. with its registered seat at: Kladnianska 34, 821 05 Bratislava, Slovakia, ID No.: 51 800 004, registered with the Commercial Register of the District Court Bratislava I, Section: Sro, File No.: 129847/B (hereinafter referred to as “Athleeya”, "us" or ”we”), is the controller of the personal data you submit to us and responsible for your personal data under applicable data protection law.
How do we collect information about you?
We may collect information about you in various ways: (i) you may provide us with information directly (e.g. filling in a form, or making a call to us); (ii) we may collect information automatically (e.g. when you use a website athleeya.com); (iii) we may acquire information from third parties (e.g. publicly-available information on social media platforms such as Instagram and Facebook).
We may collect information that you provide directly. Typically this will happen when you: (i) sign up to be a member of our databases (this could be, for example online); (ii) purchase products at a retail outlet; (iii) use athleeya.com; (iv) contact us through athleeya.com, or by e-mail, social media or telephone; (v) register to receive e-mail alerts, or marketing communications;
We may collect information about you automatically. Typically this will happen when you: (i) communicate with us (for example, through athleeya.com or social media platforms); (ii) use athleeya.com (e.g. through tracking at athleeya.com); (iii) make public posts on social media platforms that we follow (for example, so that we can understand public opinion, or respond to requests concerning products).
Where permitted by law, we may acquire information about you from third parties. This may include publicly available profile information (such as your preferences and interests) on third party social media sites (such as Facebook and Instagram), and marketing lists acquired from third party marketing agencies. We may also collect information in other contexts made apparent to you at the time.
What information about you do we collect?
We may collect various types of information about you: (i) information necessary to fulfil your orders; (ii) information necessary to provide warranty and reclamation services; (iii) information you give us in forms or surveys; (iv) information about your visits to our outlets and events; (v) information you give us in calls you make.
Information that we collect from you directly will be apparent from the context in which you provide it. For example: (i) if you order a product from us through athleeya.com, you provide your name and surname, contact, billing details, and the products you have chosen so that we can fulfil your order; (ii) you may provide information on your product preferences and interests so that we can offer you products and services that will interest you;
Information that we collect automatically will generally concern: (i) your use of websites (such as the pages you visit, the page from which you came, and the page to which you went when you left, search terms entered, or links clicked within the website); (ii) your device (such as your IP address or unique device identifier, location data, details of any cookies that we may have stored on your device).
Information that we collect from third parties will generally consist of publicly available profile information (such as your preferences and interests), for example from public social media posts.
For what purposes do we use information about you, and on what legal basis?
In this section, we describe the purposes for which we use personal information. However, this is a global notice, and where the laws of a country restrict or prohibit certain activities described in this notice, we will not use information about you for those purposes in that country.
Subject to the above, we use information about you for the following purposes: (i) to sell our products to you, including fulfilling your orders, processing your payments; (ii) to provide sales-related services to you, including dealing with your inquiries and requests, and providing warranty and reclamation services; (iii) to market our products (where permitted by law), including administering loyalty programs, product improvement, market research, developing marketing strategies, administering marketing campaigns, and customizing your experiences at outlets that sell products and at events; (iv) for us to inform you of potential opportunities to get involved in marketing or promoting products; (v) to support all the above, including administering your accounts, corresponding with you, customizing your experiences of athleeya.com, and administration and troubleshooting; (vi) for business analytics and improvements, including improving products and the information that we provide to our customers; (vii) for other purposes that we notify you of, or will be clear from the context, at the point information about you is first collected.
The legal basis for our use of information about you is one of the following: (i) compliance with a legal obligation to which we are subject; (ii) the performance of a contract to which you are a party; (iii) a legitimate interest that is not overridden by interests you have to protect the information; (iv) where none of the above applies, your consent (which we will ask for before we process the information).
The purposes for which we use information about you, with corresponding methods of collection and legal basis for use, are:
Sell our products: (i) fulfil your orders (including sending receipts); (ii) process your payments; (iii) provide warranty services, This information is generally provided to us by you directly (typically, name and surname, address, e-mail address, payment information). We use it to discharge our contractual obligations to you as a buyer of our products.
Provide sales-related services: (i) deal with your inquiries and requests; (ii) correspond with you; (iii) general administration and troubleshooting, This information is generally provided to us by you directly and we use it because we have a legitimate business interest in providing sales-related services to our customers that is not overridden by your interests, rights and freedoms to protect information about you.
Market our products (where permitted by law): (i) understand your preferences (such as what products or events may interest you or may be better tailored to your needs) and, where permitted by law, market to you personally; (ii) develop marketing strategies; (iii) administer marketing campaigns; (iv) customize your experience at athleeya.com (for example, to personalize your visit, such as with greetings or suggestions that might interest you), we use it on the grounds that we have a legitimate interest to market our products and to customize your experiences, in these ways that is not overridden by your interests, rights and freedoms to protect information about you.
Support for all the above purposes: (i) administering your accounts; (ii) corresponding with you; (iii) enhancing your experiences; (iv) administration and troubleshooting, this will typically be a combination of information that you provide to us (typically, name, password (or equivalent)) and information that we collect automatically (for example, information about your device, and cookies and similar tracking technologies). We use it on the grounds that correspond to the purpose for using the information that we are supporting.
Business analytics and improvements: (i) for business analytics and improvements (including for products, , events, athleeya.com and the information that we provide to our customers), we use it on the grounds that we have a legitimate business interest to analyze and to improve our business performance, our products, athleeya.com, events, and to invite others to get involved in promoting products, that is not overridden by interests, rights and freedoms to protect information about you.
Where we do not base our use of information about you on one of the above legal bases, we will ask for your consent before we process the information (these cases will be clear from the context).
In some instances, we may use information about you in ways that are not described above. Where this is the case, we will provide a supplemental privacy notice that explains such use. You should read any supplemental notice in conjunction with this notice.
Sharing data with Third Parties
We may share information about you with: (i) third parties who provide you with products or services (such as advisers, payment service providers, delivery providers, retailers, product coaches, information services providers); (ii) with carefully-selected third party business partners and advertisers (in line with the kind of thing you might associate with our products, for example because they have similar or complementary image, style, or functionality); (iii) with other third parties, where required or permitted by law, for example: regulatory authorities; government departments; in response to a request from law enforcement authorities or other government officials; when we consider disclosure to be necessary or appropriate to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.
How do we protect information about you?
We implement appropriate technical and organisational measures to protect personal information that we hold from unauthorised disclosure, use, alteration or destruction. Where appropriate, we use encryption and other technologies that can assist in securing the information you provide. We also require our service providers to comply with strict data privacy and security requirements.
How long will information about you be kept?
We will retain information about you for the period necessary to fulfil the purposes for which the information was collected. After that, we will delete it. The period will vary depending on the purposes for which the information was collected. Note that in some circumstances, you have the right to request us to delete the information. Also, we are sometimes legally obliged to retain the information, for example, for tax and accounting purposes.
Typically, we retain data based on the criteria described in the table below:
(i) marketing to you (including marketing communications) (if you use athleeya.com and are contactable): most of the information in your marketing profile is kept for the duration of our marketing relationship with you; for example, while you continue to use of athleeya.com, or respond to our communications. However, some elements of your marketing profile, such as records of how we interact with you, naturally go out of date after a period of time, so we delete them automatically after defined periods (typically 3 years) as appropriate for the purpose for which we collected them; (ii) marketing to you (including marketing communications) (if you are no longer in contact with us): this scenario is the same as the above, but if we don’t have any contact with you for a long period (typically 2 years), we will stop sending you marketing communications and delete your history of responses to them. The reason is that in these circumstances, we assume you would prefer not to receive the communications. (iii) marketing to you (including marketing communications) (if you are not contactable): if you have registered to receive marketing communications, but the information you give us to contact you doesn’t work, we will retain your details for a period of typically only 6 months to allow you to return and correct it; (iv) marketing to you (including marketing communications) (incomplete registrations): if you commence registering yourself in a database, but do not complete the process, we will retain your details for only 6 months to allow you to return and complete the process; (v) market research: if you are not registered with us for other purposes (e.g. marketing communications, warranty, customer care), and we use publicly available information about you in order to understand the market or your preferences, we will retain the information about you for a short period in order to perform the particular item of market research; (vi) purchases and warranty: if you purchase goods, we will retain details of this for so long as required to complete the sale, and to comply with any legal obligations (for example, for tax and accounting record-keeping purposes); (vii) customer care: if you contact customer care, we will make a record of the matter (including details of your enquiry and our response) and retain it while it remains relevant to our relationship, for example if you need us to replace a product under warranty, or if your recent enquiries are relevant. (viii) system audit logs: system audit logs are retained typically for a period of only a few months; (ix) business analytics: business analytics data is typically collected automatically when you use athleeya.com and anonymised/aggregated shortly afterwards.
What rights and options do you have?
You may have some or all of the following rights in respect of information about you that we hold: (i) request us to give you access to it; (ii) request us to rectify it, update it, or erase it; (iii) request us to restrict our using it, in certain circumstances; (iv) object to our using it, in certain circumstances; (v) withdraw your consent to our using it; (vi) data portability, in certain circumstances; (vii) opt out from our using it for direct marketing; (viii) lodge a complaint with the supervisory authority in your country (if there is one).
We offer you easy ways to exercise these rights, such as “unsubscribe” links, or giving you a contact address, in messages you receive.
Conditions of use athleeya.com
Athleeya.com is operated by Athleeya s.r.o. When you use this site, you agree to the terms and conditions that follow. If you do not agree to these terms and conditions, you should immediately cease use of athleeya.com.
Athleeya.com may include links to other sites, some of them operated by third parties. These links are provided as a convenience to you and as an additional avenue of access to the information contained in those other sites. We have not necessarily reviewed all the information on other sites and are not responsible for the content of any other sites or for any products or services that may be offered through other sites. Third-party sites may contain information with which we do not agree. Inclusion of links to other sites should not be viewed as an endorsement of the content of linked sites. Different terms and conditions may apply to your use of any linked sites. You understand that all information (such as data files, written text, computer software, music, audio files or other sounds, photographs, videos or other images) to which you may have access through links at athleeya.com to other sites are the sole responsibility of the person from whom such content originated.
Purpose of athleeya.com
This site is operated for the purpose of providing general information about us and our products in compliance with applicable regulations.
Use of material from athleeya.com
Athleeya.com (including all its contents) is the property of Athleeya s.r.o. or its licensors and is protected by copyright, trademark and other laws of the Slovak Republic or other countries. We authorize you to browse through the site and print and download copies of material at athleeya.com for your personal, non-public, non-commercial use only, so long as you do not remove any copyright or other notices that appear on the material you print or download. You agree that you will not otherwise copy, display or transmit any material at athleeya.com in any manner or medium. You also agree not to modify, sell, broadcast or distribute any material athleeya.com in any manner or medium, including by uploading the material or otherwise making the material available on-line.
Athleeya.com features logos and other trademarks and service marks that are the property of, or are licensed to, Athleeya s.r.o. may also include trademarks or service marks of third parties. All these trademarks are the property of their respective owners, and you agree not to use or display them in any manner without the prior written permission of the trademark owner.
Your use of athleeya.com is at your sole risk. We reserve the right to restrict or terminate your access to the site or any feature or part of it at any time. Athleeya s.r.o. expressly disclaims all warranties of any kind that access to the site will be uninterrupted or error-free.
Who should you contact with questions?
If you have any questions question, please do not hesitate to contact us.
If your country has a data protection authority, you have a right to contact it with any questions or concerns. If Athleeya cannot resolve your questions or concerns, you also have the right to seek judicial remedy before a national court.
Changes to this notice
We may update this notice (and any supplemental privacy notice), from time to time. We will notify you of the changes where required by law to do so.
Last modified on 1.9.2019.